From day 1, Brian was extremely efficient & helpful
I knew this place would be special based on past reviews, but its very rare for somewhere to well exceed expectations!! From the hotel transfer we knew we were on our way to something special - Paul the driver was professional, polite & happy to answer any questions on Local area & sights. We went on to arrange an 8 hr day of sightseeing for a very reasonable price. We visted the Big Buddha, Chalang temple, Old Phuket Town & Nai Harn Beach - recommend all! From the moment our family of 6 (couple, 2 kids & 2 nans) arrived at the Villa Jasmine we were immediately impressed, from the warm staff welcome, the orchids that decorated the rooms & the full cooler box stocked with soft drinks & beer as requested. The decor is a lovely mix of traditional Thai & modern finishes....chunky wooden doors & furniture & clean decor - quality finishes. Villa Jasmine is spotlessly clean with cool downstairs bedrooms & every convenience you could imagine. Each bedroom was spacious, comfortable with plenty of wardrobe & storage options. With efficient & relatively quiet aircon & fans in each room, everyone was happy. The owner has clearly thought of every possible convenience & for the first time ever there was none of those “why didn’t they think of that” questions - absolutely every need catered for, from hairdryers to electric shavers & adaptors. The bathrooms were fantastic with the stand out being the master - massive with jacuzzi bath, huge rain shower & double vanity. The soft towels were replenished regularly throughout our stay & rooms were made up each day whilst we ate breakfast. There is even an option to place washing in laundry baskets if you wanted washing to be arranged for a small fee. The living, kitchen & dining is light, airy & very spacious. Ample seating for our family of 6 & more. Every appliance & kitchen item is spotlessly clean & with windows & screened doors all around you could capture the breezes, otherwise fans & aircon are available if required. There is a computer desk with a laptop & printer to use during stay - the free wifi was fabulous & 100 times better than ours in Australia!! The pool & outdoor area were really special & although we are spoilt with a pool at home, we found the infinity pool & sunloungers really relaxing - the views are just gorgeous! We had fresh pool towels always, a place to shower, hang wet towels & swimmers & a huge cool box always topped up with ice. Now, leaving the most important mentions to last......the staff, manager & owner. From day 1, Brian (owner) was extremely efficient & helpful & clearly wants you to enjoy your stay. Noi (manager) is just lovely & sorted every request, from transport to in-house massage. Noi visited on our first & last day & im sure if we needed her she would have been there in a shot! The biggest shout out goes to our wonderful Housekeeping & chef team Nuch & Phut. These ladies not only keep the villa spotlessly clean, they cooked the most amazing food we had eaten in Phuket - both Thai & Western. The food bill at the end was a very pleasant surprise & if we return we would definitely enjoy more meals at the villa. Their service was friendly & professional yet quiet & non-invasive. So as you have gathered the Villa is simply fantastic - a really well rounded mix of location, accommodation, amenities & customer service. We can all honestly say that during our travels of the world we have never enjoyed accommodation as much as Villa Jasmine & would now always consider a villa stay over a hotel/resort. Can’t wait to come back for our next visit!!